Refund policy

All Sales Are Final – Zero Return/Refund Policy

At C2C Book Box, all sales are final. We do not offer returns or refunds.

Damages & Issues

Our replacement criteria follow the standards of bookstores and book subscription services. If you believe your item qualifies for replacement after reviewing the details below, please email us at help.c2cbookbox@gmail.com.

Imperfections That Qualify for Replacement:
Pages that are missing or torn out
Deep slash across the cover
Detached or split spine
Water damage or wavy pages
Package officially deemed lost by the carrier
Edges or endpages printed upside down
Large holes or rips
Ink bleeding

Imperfections That Do Not Qualify for Replacement:
Minor dents, dings, or scratches that do not affect readability
Misspellings on the cover or inside text
Crushed corners
Torn shrink wrap
Slipcases (provided for shipping protection only and never included in purchase price)
Any other issues we deem non-replaceable

Important Notes:
You must contact us within 2 days of delivery to report damage. Claims made after 5 days will be denied.
If your order is deemed eligible for replacement, you are required to return the damaged copy before a replacement will be sent. This is non-negotiable.
Returns are not accepted on sale items, imperfect items, or gift cards.